Privacy Policy
Mavu ProDev is committed to protecting the privacy and personal information of our clients, visitors, and all users of our website and services. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with South African privacy laws, including the Protection of Personal Information Act (POPIA).
Information We Collect
We may collect personal identification information from visitors in a variety of ways. This includes; when they visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. Visitors may be asked for, as appropriate, a name, phone number, and/or email address. We will collect personal identification information from users only if they voluntarily submit such information to us.
How We Collect Information
We collect personal information:
- Directly from you when your complete forms, communicate with us via email, phone, or in person
- Through our website when you make inquiries or use our services
- From third parties where legally permitted (e.g., regulatory bodies or public records)
Purpose of Collection
We collect your personal information for the following purposes:
- To communicate with you regarding your queries or services
- To comply with legal and regulatory obligations
- To improve our service offerings and client experience
- For internal record keeping, invoicing, and reporting
Legal Basis for Processing
We process your information:
- With your consent
- To fulfil contractual obligations
- To comply with legal requirements
- Where processing is in our legitimate business interests and not overridden by your privacy rights
Sharing of Personal Information
We do not sell or rent personal information to third parties. However, we may share your data with:
- Regulatory bodies
- Professional service providers working on our behalf
- Law enforcement or legal authorities where required by law
Data Security
We take reasonable, industry-accepted steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. These include secure databases, password protection, and restricted access.
Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements. Where no longer required, your data will be safely deleted or de-identified.
Your Rights
Under POPIA, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of inaccurate or outdated data
- Object to processing under certain circumstances
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator
- Cookies and Tracking Technologies
Our website may use cookies and similar tools to enhance your browsing experience. Please see our separate Cookies Policy for more details.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies when visiting them.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website. Continued use of our services or website after updates implies acceptance of the new terms.
Contact Us
For questions or concerns about this Privacy Policy or how your information is handled, contact:
Email:
Info@mavuprodev.co.za
Phone:
061 509 2822
Address:
Rêve de Provence
121 Hornbill Street
Douglasdale